How to cancel Uber One
US price: $9.99 a month (uber.com Uber One page)
Intro price vs. renewal price
The Uber One page shows a "Try it now" offer next to the $9.99/month price; the trial length isn't stated on that page.
Checked Oct 16, 2026.
Steps
- In the Uber app, tap the Account icon.
- Tap Uber One.
- Scroll and tap Manage Membership.
- Select End Membership and follow the prompt.
Notice period
Cancel at least 48 hours before your billing day to avoid the next cycle's charge. Within 48 hours of renewal, Uber says to contact support.
Refunds and fees
Uber's help page says that if an Uber One payment is refunded, you can't repurchase Uber One for 3 days. Free-trial and paused memberships end on cancellation; others keep benefits to the end of the billing period.
Good to know
- The Uber One page says: "Cancel your membership with no additional fees."
Message you can copy
Use this in Uber One's support chat or contact form if the steps don't work, and keep a copy.
Subject: Please cancel my Uber One subscription Hello, Please cancel the Uber One subscription on the account registered to [ACCOUNT EMAIL] and stop all future charges. I tried to cancel on [DATE] but [DESCRIBE WHAT HAPPENED]. I don't want to pause or switch plans. Please confirm the cancellation and the date my access ends in writing. Thank you, [YOUR NAME]